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For a driver who rideshare, winning repeat customers is everything. Those who are new to the Miles Driver app might be struggling to find success. Don’t worry, this is normal. However, there are some tips you can follow to improve your driver’s rating and win customers:
The first step to success in ridesharing is to keep your car’s profile up to date. List down all the features of your vehicle. Don’t mind including add-ons that would attract renters such as child carrier seats, Bluetooth audio, satellite radio, and more.
Maintaining a clean and tidy vehicle is one of the foremost things you as a driver must do. During bookings, keep checking in on your car. Of course, maintaining the tidiness of the vehicle is a shared responsibility. Both renters and owners of the vehicle must contribute towards keeping the vehicle clean.
It is encouraged to provide disinfectant and cleaning supplies in the car for the renters to use before and after the trip. This way, they will be encouraged to practice good ridesharing hygiene too.
Get information about the routes so that you may be able to avoid red lights. Sometimes, being stuck in traffic can waste a lot of minutes. Wouldn’t it be better if you knew alternative routes to make the rider reach their destination without wasting so much time? The answer is yes, right? Therefore, learn about alternative routes so that you can utilize it whenever the traffic is jam-packed.
Being prepared is the key to have a safe and sound journey and offer the best ridesharing experience. With that being said, every car owner must ensure their vehicle is properly maintained. You must stay updated with oil changes, maintaining the engine, checking the fluid, tire pressure level, for a safe trip.
If you have an electric vehicle, make sure it’s fully charged. The gas tank must be full too before you take your first passenger. You don’t want to turn off the passengers by stopping your vehicle in between the drive to refuel your car.
To make your renters happy and to ensure they keep coming back for more, seek feedback from your customers. You will get customers on repeat if you actually act upon the feedback too.
Sometimes, you are not receiving trip requests because you have limited preferences set for the trips. Don’t hesitate to change your preferences to all and receive all types of trips. You can always change the preferences later on.
As long as you manage your vehicle and follow high standards of ridesharing you will make your name in the ridesharing world of Miles. Don’t forget, happy customers give positive ratings and this increases your chances of becoming a top-rating driver.
Follow these tips and you should be able to win customers on repeat, maintain a great rating, and increase your earning.