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Driver Document Sample
Driver Document Sample
How to take and update driver document photos
Photos of your driver and vehicle documents are an important part of your profile. We require these photos before we can approve you to drive.
This article tells you how and where to upload photos of your documents, including examples of good photos. Heads up: document photos can take 24-48 hours for us to approve but sometimes longer. Sit tight, and we'll reach out soon.
Profile photo
A perfect driver profile photo may lead to higher ratings or tips. Your profile photo is your first and last impression on every passenger. Here’s how to upload your profile photo the first time:
- Hold your phone horizontally when taking your photo. Photos not taken horizontally will be rejected.
- Stand in front of a plain background with even lighting
- If you have someone to help, ask them to stand 3 feet away, then focus the image
- Your photo must include both your shoulders and top of your head in the frame
- Remove accessories that cover your face like hats or sunglasses. This ensures you're easily recognizable to passengers.
- Smile! A nice smile can help riders feel welcome in your ride.
- Take your photo, then upload it to the 'Driver Info' tab of the Driver Dashboard.
Driver's license
We need a photo of your current and valid driver's license so you can drive. Driver’s license info has to be entered manually.
Here's an example driver's license, with the license number and issue date:
Make sure the photo of your driver’s license:
- Is in focus, with no glare or reflection
- Is taken on a clean, flat surface
- Fits in the frame, so all the edges are visible
License plate
Take a photo from the front angle, showing the license plate number
Insurance
Before we can approve your driver profile, we need an image of your current and valid insurance.
Before you begin, your insurance policy photo must:
- Visibly and clearly show your name, car's make, and car's model
- Be in focus and not blurry
Vehicle registration
Below are the requirements to upload your vehicle registration:
If we ask for your vehicle registration, remember:
- The registration must be current, not expired
- The vehicle on the registration must match the vehicle that you will drive on Miles platform
- All info must be clear and easy to read
